We were the recipients of Russell's first class service of moving our household items from NC to TX. Russell is an old-school perfectionist! He guided the entire packing crew on how to arrange the items inside the 26ft Penske Truck. Russell exactly explained the charges and fees for the service well in advance. He delivered our items 6 hrs in advance and returned almost $100+ of gas money that he had not used. In this day and age, we were fortunate to work with someone with such high level of honesty and integrity. Lastly, he brought his own straps to secure our goods and returned the truck tank full and squeaky clean. None of our items were damaged or even scratched.